Featured
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The Social Media Marketing Bootcamp
Join us in St. Louis April 26-27 for our first Bootcamp of 2010 - Social Media Marketing. Connecting & Engaging With Guests in New Ways We believe that social media represents one of the most significant recalibrations of guests behavior in history, resulting in fundamental shifts in... Read More »
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What’s A Guest Worth?
Let's talk for a second about the value of a happy guest and to outline our discussion I have created the matrix below that shows the effects of positive word-of-mouth as well as how strong your marketing ROI can be when you "get it right". What the discussion boils down to is both the value of... Read More »
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The Hospitality101 Radio Show
Hosted by industry veterans, Gary Tripp and Jeffrey Summers, Hospitality101, covers all the issues that affect the restaurant & hospitality industries as well as your questions about your specific business. We address a wide range of topics including Social Media, Marketing, Menu... Read More »
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It’s The Service Stupid
One of my core service beliefs that I personally hold and professionally Coach is that you can't deliver a higher level of service than you have ever experienced. If you haven't seen it, how are you going to model it? Likewise, if you do not understand how important the guest experience is, then... Read More »
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What Advantage Does OpenTable Give You?
None! OpenTable is a tool that only gives you an advantage in a market that has a high demand for tables like large metropolitan areas (too many butts wanting to sit in too few seats) and only among competitors that offer an equally valuable experience for the guest. That advantage is ease of... Read More »
What We Do
Coaching
Jeffrey is known for his highly effective Coaching Programs. This is the solution you want when you just need the support and guidance of a seasoned professional to help you navigate through critical business issues. Learn more...
People Programs
Your people are your greatest resource for creating long term success. RestaurantWorx™ offers you and your staff the requisite systems and programs to hire, train and Coach them to enjoy higher levels of productivity, profitability and fun. Learn more...
Culinary Programs
RestaurantWorx™ helps you create not just great food and drinks, but great menus and the costing, pricing and marketing strategies necessary to turn your great food and drinks into great profits. Learn more...
Marketing
Marketing is not only everyone's job but it is also the only thing that will create profits for you - everything else is an expense. RestaurantWorx™ will help you create some of the most comprehensive business strategies that are unique to your market and concept and that deliver the highest R.O.I.. Learn more...
Public Speaking
Whether it's speaking to an industry or small business group, conducting a workshop for your company or facilitating a strategy meeting for your business leaders, Jeffrey will leave everyone energized with dozens of new ideas and even more important, a commitment to use what they’ve learned. Learn more...
Consulting Programs
RestaurantWorx™ consulting programs offer you the necessary and fast solutions to opportunities you cannot take advantage of on your own, so you can continue to manage those you can. Learn more...
Workshop & Bootcamps
RestaurantWorx™ offers the most intense and productive 2-day workshops and bootcamps than anyone. The best strategy is to be prepared to be engaged and challenged to do more and better work than you have ever done before. Learn more...
Business Programs
RestaurantWorx™ offers some the most cutting edge Restaurant & Hospitality Business Programs available anywhere in the world. Most come with your choice of either a Coaching or Consulting option. This gives you the most flexibility in deciding which option suits your needs most effectively. Learn more...