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Archive for October, 2009

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28 Oct 2009

New Research Shows Guests Are Influenced More By Online Media

Ad-ology Research study finds a majority of Americans tried a ‘new-to-them’ restaurant in the past year Traditional media (more…)

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Posted in Restaurant Marketing | 2 Comments
20 Oct 2009

Hospitality101 10-20-2009

Today’s show was about creating your marketing strategy for 2010. We began the new 1 hour format today (more…)

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Posted in The Hospitality101 Radio SHow | Leave a comment
20 Oct 2009

Why Your Business Should Not Engage In Social Media – Yet!

Since launching our new Social Media Marketing Programs for restaurant operators, we have been inundated with comments about (more…)

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Posted in Restaurant Marketing | 3 Comments
15 Oct 2009

Good Sales Vs Bad Sales

Let’s understand something. There are good sales and there are bad sales. Good sales are those made by (more…)

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Posted in Restaurant Marketing | 1 Comment
14 Oct 2009

Questions From Readers

Q: I have been asked to become the GM of my restaurant – I am currently the AM. (more…)

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Posted in Top-of-the-House | Leave a comment
05 Oct 2009

Some Thoughts On My Dinner Tonight

Crazy dinner tonight. Here’s what wasn’t learned. It’s the list you make when everything that can go wrong (more…)

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Posted in Service - Hospitality | Leave a comment
02 Oct 2009

Cornell Releases Comprehensive Compilation of Wage-and-Hour Laws

A new Roundtable Retrospective from Cornell’s Center for Hospitality Research (CHR) seeks to unravel the remarkable tangle of (more…)

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Posted in Articles, Top-of-the-House | Leave a comment
02 Oct 2009

Operators Who Are So Off My Buddy List

My email’s inbox is full lately of news reports about businesses closing right and left. The level is (more…)

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“How We See It”

Today’s Hospitality101 Show

Today’s show dealt with several industry topics that include: social media, service, hospitality, marketing, and had brand mentions (more…)

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