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I have long been an opponent of operators using coupons and discounts to try and build their businesses (more…)
“Operators need to understand that this isn’t a recession, it’s a complete recalibration of the guest experience and ultimately our business.” — Jeffrey Summers
“Operators need to understand that this isn’t a recession, it’s a complete recalibration of the guest experience and ultimately our business.”
Today’s show dealt with several industry topics that include: social media, service, hospitality, marketing, and had brand mentions (more…)