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Archive for August, 2007

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23 Aug 2007

Hot Areas Of The Business

The Sweet Life The nation’s sweet tooth is becoming more insatiable, driving everything from the franchising industry, where (more…)

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17 Aug 2007

Method for Revealing the Drivers of Customers’ Choices

Hotel and restaurant operators have long wanted to know exactly what aspects of their products and services cause (more…)

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Posted in Articles, Guest Experience, Restaurant Marketing, Service - Hospitality | Leave a comment
08 Aug 2007

Are You An Average Restaurant Seeking Average Guests?

[youtube=http://www.youtube.com/watch?v=xBIVlM435Zg]

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07 Aug 2007

More Discussion On Pacing Your Dining Experience

Download Article Here!

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Posted in Articles, Front-of-the-House, Guest Experience, Operations, Service - Hospitality | Leave a comment
03 Aug 2007

Loyalty Programs

Q: The question today is what can a single unit operator in a small city offer as rewards? (more…)

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“How We See It”

Today’s Hospitality101 Show

Today’s show dealt with several industry topics that include: social media, service, hospitality, marketing, and had brand mentions (more…)

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